We are pleased to announce that the 2016 renewal process is now available on the Online Self-Service website. As of this moment, 34 registrants have already submitted their renewal information. We thank them for their assistance in fine-tuning the automated renewal process. Please see below for important details regarding renewal. A friendly reminder: you must submit your renewal on or before January 1, 2016. ***

Following the College’s notice last month, the College received some questions from registrants about the annual renewal fees and the College’s public protection mandate. Further information regarding the 2016 fees, mandate and process is posted here.

How to renew your registration

All registration and certification renewals will be processed through the College’s website this year. If you cannot submit your payment online, please contact the College to arrange for payment by certified cheque or money order before January 1, 2016.

The College’s registration renewal process has been improved and simplified this year for your convenience:

  1. Go to www.cnpbc.bc.ca to access the Online Self-Service website.
  2. Click on the “Registrant Online Self-Service login” in the top right-hand corner.
  3. Enter your registration number and your password. (See Tips for making your renewal easy)
  4. Follow the prompts to update your information and submit your renewal.
  5. Click on the “Confirmation of payment” option in the menu to the left in order to obtain an itemized receipt.
  6. If you have a health profession corporation (HPC), renew the HPC permit by following the paper process outlined below.

Tips for making your renewal easy

If you have a question about the online renewal, contact us at 604.688.8236 or office@cnpbc.bc.ca. College staff are available and pleased to assist you from 9:00 a.m. to 4:30 p.m., Monday through Friday, excluding statutory holidays. We will respond to calls, emails, and voicemails in the order in which they are received.

The College has received positive feedback about the Online Self-Service renewal process. Last December, the majority of registration renewal related calls and emails answered by College staff pertained to forgotten/misplaced login details and incorrectly entered credit card information. To ensure a quick and easy renewal, and to help us better assist you, please review the following information.

Login information

You will require your registration (licence) number and your password in order to log in to the College’s Online Self-Service website. If you have forgotten your password, please take advantage of the site’s new password-retrieval feature. If you do not have or remember your licence number, or if you are unable to recover your password using the password-retrieval feature, please contact the College at your earliest opportunity in order to avoid lengthy response times due to high call volume, and staff will be happy to assist you.

We remind you that, in 2014, licence numbers were converted to a 5-digit system. If your licence number was a two-digit number when you received your licence, you must add three zeros to the front of it. For example, if your licence number was #99, it is now #00099. If your licence number was a three-digit number when you received your licence, you must add two zeros to the front of it. For example, if your licence number was #999, it is now #00999.

Credit card information

Please ensure that you enter your credit card number without spaces.

  • For example, the number on your credit card number may be displayed as follows:

1234 4321 1234 4321

  • To enter your credit card number into the College’s online information system, type:

1234432112344321

Fees

Registration renewal fees remain unchanged for 2016: the fee for full (practising) registrants is $1650 and for non-practising registrants, it is $200.

Certification renewal fees have increased differentially this year. Changes are outlined in the schedule below.

Registrants who held certifications in 2015 are only required to pay the corresponding renewal fee(s), not the corresponding application fee(s). Registrants certified in the second level of a two-level certification are not required to maintain or pay the renewal fee for the first level of that certification:

  • Registrants certified in IV & Chelation are not required to pay the certification renewal fee for IV Therapy
  • Registrants certified in Advanced Injection Therapies – Part B are not required to pay the certification renewal fee for Advanced Injection Therapies – Part A (formerly prolotherapy)

Health Profession Corporation Permit Fees

By way of a reminder, any corporation that provides naturopathic medical services in British Columbia must hold an HPC permit from the College. HPC permit renewals will be processed on paper this year. The HPC permit renewal form is available on the College’s website and must be completed and submitted along with the $100 renewal fee on or before January 1, 2016.

The College wishes you and yours all the best for the holiday season, and a happy and healthy new year.

Yours truly,

Howard Greenstein, B.Sc., M.A., M.B.A.

Registrar and CEO

*** If you do not renew your registration on or before January 1, 2016, the College is required by law to cancel your licence under section 56(12) of the bylaws. If your licence is cancelled, you must cease practice until your registration is reinstated by the Registration Committee. Similarly, if you do not renew one or more of your certifications on or before January 1, 2016, the College is required by law to cancel the certification(s) under section 56(13) of the bylaws. If one or more of your certifications are cancelled, you must cease practice of the corresponding modalities until you have been re-certified by the Registration Committee. Registrants who fail to renew their certifications by the deadline will be required to re-apply for the certifications, including satisfying the current application requirements and paying the required application fees.